Delivery
Delivery & slots
We are a licensed retail vend in Police Bazar, and we deliver from our own counter to addresses in Shillong. Everything below describes what checkout will actually offer you.
Where we deliver
Shillong only, within about 7 km of our counter at Police Bazar, Shillong 793001. Set your pin at checkout and we will tell you before you pay whether we can reach it. Addresses outside that radius, and Smit and Laitkor, are not served yet.
We do not deliver outside Meghalaya, and we do not post or courier alcohol anywhere. Liquor is handed over in person at a residential address, never at a border point, transport hub or in a public place. Carrying liquor across a state line without a permit is an offence, and our licence does not cover it.
Delivery slots
Delivery is by selected slot, not by courier timeline. You choose a one-hour window at checkout and we hand over inside it.
- Slots open for the next seven days, so you can order for today or book ahead.
- Each slot holds a limited number of orders. Once it is full it stops being offered, and a slot also closes shortly before it starts because the order still has to be picked and dispatched.
- Slot times are estimates within the window. Weather, landslides, road closures, bandhs and verification at the door can all move a handover.
Days we do not deliver
Dry days. On dates notified as dry by the State Government, District Administration or the Election Commission, no slots are offered and nothing is handed over. This is the state closing every outlet in Shillong, not us — browsing stays open and you can schedule for the next permitted date. An order already paid for and caught by a dry-day notification is rescheduled or refunded in full.
Sundays, and any date we are closed for our own reasons, carry no slots either. Both show on the date picker before you pick anything.
What delivery costs
The fee is measured by road distance from our counter to your pin, and the exact amount is shown at checkout before you pay.
- Up to 2 km
- ₹100
- 2–4 km
- ₹100 + ₹50/km
- 4–7 km
- then ₹50/km
- Orders over ₹5,000
- Free
The per-km rates apply only to the distance past each band, not to the whole trip. The free-delivery threshold is measured on the item total before any coupon, which is the figure the cart counts down against.
At the door
Alcohol is handed to a person, not left at a door. Our rider checks a government photo ID showing 21+ at handover and may refuse delivery if it cannot be produced, if the name does not match the order, or if the recipient appears intoxicated. Check the seal, brand and quantity while the rider is still there — once they leave, sealed liquor cannot lawfully be taken back into stock.
If nobody eligible is available, the address is wrong, or handover is refused without valid reason, the order returns to our counter. The delivery fee is not refunded in that case and re-delivery may be chargeable. See our refund policy for what is returnable.
Contact
Email info@hooch.store or call +91 93628 29595 with your order number. Counter hours are 10 am – 10 pm, closed on dry days.