Compliance

Licences

Hooch.Store is a licensed retail vendor in Shillong. Orders placed here are fulfilled from our own stock, and Hooch.Store is the seller of record for every transaction.

Home delivery licence

HDL - 23 E

Issued by the Meghalaya Excise Department for home delivery of liquor in Meghalaya.

Lic. No. 11723002000081

FSSAI licence

11723002000081

Issued under the Food Safety and Standards Act, 2006.

Both numbers appear in the footer of every page and in the seller block at the top of the tax invoice issued with each order. Registered address: Police Bazar, Shillong 793001.

Age verification

Every customer confirms their date of birth before any product is shown. That attestation is recorded against the order. Riders verify a matching photo ID at handover and may refuse delivery if it cannot be produced, if the name does not match, or if the recipient appears intoxicated. Refused deliveries are not refunded the delivery fee.

Dry days

On dates notified as dry by the State Government, no deliveries are scheduled or handed over. Browsing remains available and orders can be scheduled for the next permitted date.

Complaints

Write to info@hooch.store with your order number. Excise matters can be raised with the Meghalaya Excise Department quoting licence HDL - 23 E, and food safety matters with the Commissionerate of Food Safety, Meghalaya, quoting FSSAI licence 11723002000081.